Introduction
The world of marketing is moving fast, and AI is right at the center of it all. If you’ve ever tried to get a language model to write a campaign brief, analyze customer feedback, or just help with the daily grind, you know that the results can be hit-or-miss. That’s where prompt engineering comes in, and why the new Google Prompt Engineering Guide is so useful.
We dug deep into Google’s official guide and pulled out the core techniques and best practices that actually make a difference for marketing teams. We use them in our very own at Aurora! In this post, we’re breaking it all down, adding our own hands-on insights from working with marketers every day, and focusing on what works in real campaigns, not just in theory.
Why Marketers Should Care About Prompt Engineering
Anyone can write a prompt, but not every prompt gets you the answer you actually need. In marketing, the difference between a clear, targeted prompt and a vague one can mean hours wasted editing AI copy or missing out on valuable insights.
At Aurora, we’ve seen firsthand how small changes in prompt design lead to big improvements—whether it’s generating on-brand content, making sense of campaign data, or automating repetitive work. Prompt engineering isn’t just for tech folks. It’s a skill that helps marketers get more from every tool they use.
Core Prompting Techniques from Google’s Guide
We’ve tested these techniques across dozens of real marketing projects. Here’s what stands out:
Zero-Shot Prompting
What it is:
You give the AI a straightforward instruction, no examples, no extra fluff.
When to use it:
Quick tasks where the model likely “gets it.” For example: “Classify this review as positive, neutral, or negative: ‘This is the best CRM I’ve used all year.’”
Heads up:
Zero-shot can be convenient, but for anything nuanced, check the output carefully.
One-Shot & Few-Shot Prompting
What it is:
You show the AI one or a few examples so it understands what you want.
How it helps:
Models pick up on your style, format, and expectations. This is great for generating copy that actually sounds like your brand or for handling trickier tasks (like sorting feedback that’s not always clear-cut).
How to use it:
Give 3–5 examples, mixing in both common and edge cases. Show a few real social posts, then ask for new ones in the same style.
System, Role, and Contextual Prompting
- System Prompt:
Tell the AI the ground rules.“You are a marketing data assistant. Return all results in JSON.”
- Role Prompt:
Assign a “persona.”“Act as a witty social media manager. Write a tweet for this campaign.”
- Contextual Prompt:
Give background so the AI knows what’s going on.“You’re writing for a sustainability blog. Suggest three article topics.”
Adding this structure helps the AI stay on task and on brand.
Step-Back Prompting
Ask the AI to consider the big picture before getting specific.
- Start broad: “What are 5 trends in digital marketing?”
- Then go specific: “Based on those trends, draft a campaign brief for a SaaS launch.”
This approach surfaces ideas and angles that might otherwise be missed.
Chain of Thought Prompting
Encourage the AI to show its reasoning step by step. “Our landing page conversion rate dropped last month. Let’s think step by step about possible causes and fixes.”
This is especially useful for problem-solving, analysis, or when you want transparency behind a recommendation.
Self-Consistency
Sometimes, you’ll get different answers to the same question. Run the prompt a few times and see which answer comes up most often. This “voting” approach helps you trust the output, especially for important decisions.
Tree of Thoughts & ReAct
- Tree of Thoughts:
The model explores several options at once, like brainstorming different directions for a campaign. - ReAct:
The model switches between reasoning and taking actions (like fetching new data), adjusting as it goes.
These advanced methods are useful for big, open-ended projects or when you’re combining AI with other tools.
Best Practices for Effective Prompts
We believe these habits make the biggest difference for marketing teams:
1. Provide Examples
Show, don’t just tell. Real examples help the AI learn your expectations—whether it’s your tone, structure, or what “good” looks like for your team.
2. Keep It Simple
The best prompts are clear and direct. Use verbs like “Summarize,” “List,” or “Write.”
If it’s confusing for you, it’ll be confusing for the AI.
3. Be Specific About What You Want
Spell out the format, style, and length.
- “Return a 3-bullet summary.”
- “Output as JSON: {‘headline’, ‘body’, ‘CTA’}.”
4. Give Instructions, Not Just Restrictions
Say what you want the AI to do (“Write in a conversational tone”), not just what to avoid (“Don’t use jargon”).
5. Set Output Length
Use token limits or say “Max 100 words” to keep answers focused and manageable.
6. Use Variables
Make prompts dynamic and reusable: “Write a subject line for {product_name}.”
Great for automation and scaling up content.
7. Experiment & Iterate
Try different versions of your prompt. Test questions, statements, and instructions. Don’t be afraid to play around, sometimes a small tweak changes everything.
8. Mix Up Classes in Classification Tasks
If you’re giving examples for sorting (like “Positive/Neutral/Negative”), mix up the order so the model doesn’t just memorize the pattern.
9. Adapt as Models Change
AI tools get upgraded all the time. When they do, retest your prompts and make adjustments.
10. Document Your Prompts
Keep a shared doc or spreadsheet of what works, what doesn’t, and any changes. This makes it easier to improve and helps the whole team.
11. Collaborate & Test for Edge Cases
Share prompts with your team, review each other’s work, and try out tricky or weird inputs to make sure the AI holds up.
12. Use Schemas or Structured Data
For more complex tasks, define what you expect in your input or output (like JSON fields). This keeps things consistent and easier to use.
Quick Reference Table
Technique / Practice
|
Why It Matters for Marketers
|
Example
|
---|---|---|
Zero-shot, Few-shot
|
Faster, more accurate content
|
“Classify as A/B/C: [text]”
|
System/Role/Contextual
|
Keeps outputs consistent and relevant
|
“Act as a social media manager…”
|
Chain of Thought
|
More actionable, transparent answers
|
“Let’s think step by step…”
|
Provide Examples
|
Teaches the AI your brand and format
|
3–5 real social posts
|
Simplicity
|
Reduces confusion, boosts quality
|
“List 3 benefits of X”
|
Output Specificity
|
Ensures consistent, usable results
|
“Output as JSON: {headline, body}”
|
Experiment/Document/Collaborate
|
Ongoing improvement, shared learning
|
Share prompt logs and reviews
|
Conclusion
Prompt engineering isn’t about being perfect or technical, it’s about asking clearly and giving the AI what it needs to do its best work. When marketing teams take a little time to shape their prompts, they see more on-target content, better insights, and less time spent editing or reworking.
If you’re ready to get more from your AI tools, start with one or two of these techniques. The difference, less frustration, more useful results, shows up fast. If you want to learn more about prompt engineering, Google offers an entire course for you to dive in deeper.